Terms and Conditions

Simply Essential Elements 100% Satisfaction Guarantee
At Simply Essential Elements, we believe in the transformative power of nature's purest elements—copper and silver. We are committed to delivering skincare products that not only meet your expectations but exceed them, providing visible and lasting results. That’s why we offer a 100% Satisfaction Guarantee on all our copper and silver skincare products.

Our Promise to You
We stand behind the quality and efficacy of our skincare line. Each product is carefully crafted with high concentrations of copper and silver, chosen for their scientifically proven benefits in promoting healthy, radiant skin. From stimulating collagen production and enhancing skin elasticity to protecting against bacteria and soothing inflammation, our products are designed to deliver real results. 

Our 100% Satisfaction Guarantee reflects our confidence in our products and our commitment to our customers. We believe you should love what you put on your skin, and we are dedicated to ensuring you are completely satisfied with your purchase.

What Our Guarantee Covers
Full Refund or Exchange: If for any reason you are not satisfied with your purchase, you can return it within 30 days of the purchase date for a full refund or exchange. Whether you find that the product is not the right fit for your skin or if you have concerns about its effectiveness, we want to make it right.

Hassle-Free Returns: We believe that returns should be as simple as the products we create. Our return process is straightforward and hassle-free, allowing you to shop with confidence. Just reach out to our customer service team, and we’ll guide you through the return or exchange process.

Quality Assurance: Every product from Simply Essential Elements undergoes rigorous quality control and testing to ensure it meets our high standards. If you ever receive a product that doesn’t meet these standards, we’ll replace it at no additional cost to you.

How to Use Our Guarantee
1. Contact Us: If you’re not satisfied with your purchase, contact our customer service team via email or phone within 30 days of your purchase. Provide your order number and a brief explanation of why you are returning the product.

2. Return Your Product: Follow the simple instructions provided by our customer service team to return the product.

3. Receive Your Refund or Exchange: Once we receive the returned product, we will process your refund or exchange promptly. Refunds will be credited to your original method of payment, and exchanges will be shipped to you at no additional cost.

Why We Offer This Guarantee
At Simply Essential Elements, we believe in transparency, trust, and building long-lasting relationships with our customers. We understand that skincare is personal, and finding the right product for your unique needs is essential. Our 100% Satisfaction Guarantee is our way of showing our commitment to helping you achieve the best skin possible. We want you to feel confident in your choice and satisfied with your experience with us.

Experience the Simply Essential Elements Difference
Our promise is simple: we want you to love your skin and the products you use. Try our copper and silver skincare lines risk-free and discover the difference that pure, essential elements can make. Your satisfaction is our top priority, and we are here to support you every step of the way. 

If you’re not completely satisfied, we’re not either—and that’s the Simply Essential Elements guarantee.